Terms & Conditions

Terms of Use and User Responsibilities

Use Conduct and Behaviour

By using this website, you certify that you have read the Terms and Conditions of the service offered. You agree to use the Website and Courses in a professional and respectful manner.

By accessing the website and its services, you consent to process all personal data you provide. You must confirm that any data you provide is accurate, truthful, and currently correct.
You should not exhibit disruptive behaviour that interferes with other students’ learning experience, such as spamming, hacking, or uploading viruses.
You should not post offensive or discriminatory content that creates a hostile environment.

We reserve the right to terminate your access to the Website or Courses for violating any of these Terms.

Intellectual Property and Copyright

You agree that all services, courses, and products provided on this website are the property of kevindam.com, its affiliates, employees, agents, or licensors, including all copyrights, trade secrets, trademarks, patents, and other intellectual property. You also agree that you will not redistribute, reproduce, modify, or in any way exploit any content from the Online Course and/or on the Website, including electronic, digital, or new trademark registrations.

We grant you a limited, non-exclusive, non-transferable license to access and use the Course materials solely for your personal and educational purposes in connection with your enrollment in the Course. You may not use the content from the online course for any commercial purpose or any purpose not expressly permitted by these Terms.

User Account Terms

As a website user, you may be asked to register with us and provide private information. You are responsible for ensuring the accuracy of this information, and you are responsible for maintaining the safety and security of your identifying information. You are also responsible for all activities that occur under your account or password.

If there are any possible issues regarding the security of your account on the website, inform us immediately so we may address them accordingly.

We reserve all rights to terminate accounts, edit or remove content and cancel orders at our sole discretion.

You agree to maintain the security of any username and password required to access the Online Course or services. You will notify us promptly if you become aware of any unauthorised use of your username and/or password. Only you may access the course using your login details.

The website and its services require hardware, software, and an internet connection. If requirements are unmet, you may still use the Services, but your usage may be lower quality or performance. Reduced quality or performance will not give you the right to claim compensation or seek a refund from Kevin Dam.

Data Protection

By registering with the Kevin Dam site and signing up for the courses, you agree with the processing and use of your personal data. This will be done under the Kevin Dam site’s privacy policy.

Indemnification

You agree to indemnify and defend kevindam.com and its affiliates and hold kevindam.com harmless against legal claims and demands that may arise from your violation of these terms. We reserve the right to select our own legal counsel.

Limitation On Liability

In no event shall Kevin Dam or its employees and affiliates be liable for any damages, including those resulting from loss of use or data, that may occur to you due to your misuse of our website. KevinDam reserves the right to modify, edit, or change this agreement at any time. This Agreement is an understanding between Kevin Dam and the user and supersedes and replaces all prior agreements regarding using this website.

Applicable Law

You agree that any legal actions or disputes of any sort in connection with this agreement are governed by Singapore law and must be brought before the courts of Singapore.

Course Policies and Action-Based Guarantee

Action-based guarantee for our Courses

We offer an action-based guarantee alongside our online courses. This guarantee reflects our commitment to your success and ensures you maximise your learning experience by diligently implementing it.

We’re committed to working with individuals who are genuinely driven to make a change, get positive results and succeed when they put in effort.

To qualify for the action-based guarantee, you agree to these terms and conditions.

Complete the course and actively implement the strategies. This involves dedicating yourself to the learning process. Watch all videos, utilise the materials provided, and most importantly, put the acquired knowledge into action. Complete all assignments and actively apply what you have learned to your project or business.
Demonstrate your efforts. We will request documentation showcasing your implementation of the strategies. This includes screenshots of your revised marketing campaign based on the course content, action plans outlining how you’ve integrated new skills, or progress reports detailing your journey, documented with dates and times.
Despite your dedicated implementation, you don’t achieve the desired outcome. The specific outcome you’re striving for should be clearly defined at the beginning of your campaign and follow a SMART system. This means it should be Specific, Measurable, Attainable, Realistic, and Time-Bound. This ensures everyone is on the same page about what success looks like.

Guarantee Coverage:

To be eligible for a refund under this guarantee, you must:

Purchase the course during the enrollment period for the action-based guarantee offer.
Complete the required time to watch the course modules, implement course learning and see the results (e.g. our SEO course will take six (6) months to understand and implement the whole process, plus one more month, equivalent to 7 months in total)
Provide documented evidence of your actions applying what you learned in the course. Depending on the course, this may include screenshots, assignments, project work, or progress reports.
Submit a refund request within the specified timeframe after course completion and

Ineligible Situations:

Refunds will not be granted for:

Incomplete course participation.
Lack of effort or implementation of course learnings.
Unrealistic expectations or personal circumstances beyond the course’s scope.

Refund Process:

To request a refund under this guarantee, please submit a formal request through a designated form.
Your request should include:

Your name and email address are associated with the course purchase.
The name of the course.
A detailed explanation of your actions and the specific results achieved (or lack thereof).
Attachment of documented evidence of your course completion and applied learnings.

We will review your request and supporting documents within 60 days.
If your request meets the eligibility criteria, we will issue a full refund for the course purchase price.

Additional Considerations:

This guarantee is a one-time offer and only applies to the initial purchase of the course.
We reserve the right to modify these terms and conditions at any time. We will notify you of any changes before they come into effect.
This guarantee applies solely to the course content and our delivery. We cannot guarantee the outcome of your actions, as results can vary depending on individual factors and external circumstances.

By following these guidelines, we can create a valuable action-based guarantee that protects your investment while encouraging you to actively engage with the course content and maximise your learning potential.

Disclaimer

We make no representations or warranties of any kind, express or implied, about the course content’s accuracy, completeness, or timeliness. While we strive to provide high-quality Courses with up-to-date information, you acknowledge that the Course content may contain inaccuracies or errors. We encourage you to seek the advice of other qualified professionals or experts when necessary.

You are solely responsible for using the Course content and any decisions you make based on it.